Failures. Arista is not liable or responsible for any failure resulting from Customer’s breach or negligence. At minimum, the Customer is obligated to ensure the following environmental failures do not impact MNDR Services. • Customer’s failure to adhere to Arista recommended configurations on the technology used to support the MDNR Service. • Customer’s use of the Products to screen more traffic than Customer originally purchased a license for as reflected in the order confirmation. • Customer’s failure to host the Products in a secure environment on-premise or in a remote facility assigned to the Customer, including appropriate mounting, cooling, theft, audit trails and wiring of the Hardware. • Service disruption or degradation failures caused by other Customer equipment, routing or firewall configurations, and telecommunications failures. • Service disruption or degradation failures caused by Customer configurations of Product in a manner that does not conform to the Documentation. • Changes to the Product resulting in degradation or failure without reasonable prior notification. • Customer’s failure to ensure the appropriate level of business continuity and disaster recovery as required for the MNDR Service.
Appears in 3 contracts
Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement