Expedia Service Level Obligations Sample Clauses
Expedia Service Level Obligations. If at any time during the Term, the Expedia API (a) fails completely to respond to the Decolar Application for a period in excess of fifteen (15) continuous minutes or (b) fails to respond within ten (10) seconds on 95% of list, availability or reservation requests made by the Decolar Application in conjunction with completing a Transaction for a period in excess of fifteen (15) continuous minutes, then the Decolar Application may switch to other sources of inventory (a “Performance Switch”) without any penalty only until such time as immediately following time that the Expedia API is again responsive or timely responsive. Expedia agrees that Decolar will be treated substantially similarly to other similarly situated recipients of lodging supply through the Expedia API in the same geographic region (including ▇▇▇▇▇▇.▇▇▇ and Expedia’s Affiliates marketing their products in such region) with respect to response times of the Expedia API. In addition Expedia and Decolar will work together in seeking optimal solutions for customers with respect to Expedia API and Decolar Application performance.
Expedia Service Level Obligations. If at any time during the Term, the Expedia API (a) fails completely to respond to the Decolar Application for a period in excess of [***] continuous minutes or (b) fails to respond within [***] seconds on [***]% of list, availability or reservation requests made by the Decolar Application in accordance herewith in conjunction with completing a Transaction for a period in excess of [***] continuous minutes (each, an “Expedia Service Level Failure”), then Decolar may switch to other sources of inventory, subject to Section 8.4.1(d) and Section 2.1.10 (a “Performance Switch”) without any penalty only until such time as the immediately following time that the Expedia API is again responsive or timely responsive. Expedia agrees that Decolar will be treated substantially similarly to other similarly situated recipients of lodging supply through the Expedia API in the same geographic region (including ▇▇▇▇▇▇.▇▇▇ and Expedia’s Affiliates marketing their products in such region) with respect to response times of the Expedia API. In addition, Expedia and Decolar will work together in seeking optimal solutions for customers with respect to Expedia API and Decolar Platform performance.