Common use of Example Calculation Clause in Contracts

Example Calculation. a. Total transactions during the reporting month equal 42,078. b. Total transactions failing the standard of 100% equal 2,163. c. Percentage response time is calculated as follows: ((42,078 – 2,163) / 42,078) * 100 = 94.86% d. The threshold of 95.01% less the percentage response time of 94.86% = .15%. e. The difference is less than a 1% reduction; therefore, Citizens is not due a service credit.

Example Calculation. a. (i) Total transactions Transactions during the reporting month Reporting Quarter equal 42,078. b. (ii) Total transactions Transactions failing the standard Standard of 100% equal 2,163. c. (iii) Percentage response time Response Time is calculated as follows: ((42,078 – 2,163) / 42,078) * 100 = 94.86%. d. (iv) The threshold of 95.01% less the percentage response time Percentage Response Time of 94.86% = .15%. e. . The difference is less than a 1% reduction; therefore, Citizens the Customer is not due a service creditPerformance Credit.

Example Calculation. a. 1. Total transactions Transactions during the reporting month equal 42,078. b. 2. Total transactions Transactions failing the standard Standard of 100% equal 2,163. c. 3. Percentage response time Response Time is calculated as follows: ((42,078 – - 2,163) / 42,078) * 100 = =94.86%. d. 4. The threshold of 95.01% less the percentage response time Percentage Response Time of 94.86% = .15%. e. . The difference is less than a 1% reduction; therefore, Citizens County is not due a service creditPerformance Credit.

Example Calculation. a. (a) Total transactions Transactions during the reporting month equal 42,078. b. (b) Total transactions Transactions failing the standard Standard of 100% equal 2,163. c. (c) Percentage response time Response Time is calculated as follows: ((42,078 – 2,163) / 42,078) * 100 = 94.86% d. (d) The threshold of 95.01% less the percentage response time Percentage Response Time of 94.86% = .15%. e. The difference is less than a 1% reduction; therefore, Citizens is not due a service credit.