Common use of ERROR RESOLUTION, CANCELLATIONS AND REFUNDS Clause in Contracts

ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. t.1 Error Resolution. Please let us know at any time if you have any problems with the Service If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we are not required to assist you, nor issue a refund, and, even if we did so voluntarily, might not be able to assist you, nor issue a refund. You can contact us using the contact information in section 1G.1 or via the email address xxxxx@xxxxxxx.xxx.

Appears in 1 contract

Samples: User Agreement

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