Error Correction – Basic Sample Clauses

Error Correction – Basic. Striim will use commercially reasonable efforts to provide a correction or workaround to all reproducible Errors that are reported in accordance with Section 2.5 (Severity Levels) above. Such corrections or workarounds may take the form of Error corrections, fixes, or workarounds (collectively, “Updates”), procedural solutions, correction of Documentation errors, or other such remedial measures as Striim may determine to be appropriate. Striim will also endeavor to achieve the following response times for each of the following categories of Errors. Severity 1 Four (4) Hours Severity 2 Four (4) business days Severity 3 Seven (7) business days Severity 4 Seven (7) business days