Common use of Enhanced Access Clause in Contracts

Enhanced Access. Patient shall have enhanced access to his or her provider. This includes extended office visits with minimal wait times as well as the provider’s personal cell phone number, email address, and a HIPPA secured digital messaging application to contact the physician. Patient understands that email is reserved for non-urgent communications only, and that the provider or staff member of Viva Med shall deal with such communications in a timely manner. Patient understands and agrees that email and digital messaging should never be used to access medical care in the event of an emergency, or any situation that the Patient could reasonably expect may develop into an emergency. Patient agrees that in such situations, he or she should speak directly to the practice during business hours or directly to physician over the phone during nonbusiness hours. In the event that a phone conversation with the Viva Med personnel cannot be occur in a timely fashion, the patient or patient's family member agrees to call 911 or go to the nearest emergency medical provider.