Common use of END USER REPORT PROBLEM Clause in Contracts

END USER REPORT PROBLEM. The agents would use the CW trouble reporting system (Level 1). System would auto-populate end user information based available data. The CW trouble reporting system will interface with the MVCOM trouble management system (for Level 3?)-WILL GO THRU 2 -3 LEVELS AT CW BEFORE ISSUE ▇▇▇▇ ▇▇ ▇▇▇ ▇▇▇▇▇▇ BCE NEXXIA RESTRICTED