Email Services. 2.1. In relation to email, end users must not use the service to: a. harass, menace, upset, annoy or inconvenience any person; b. send bulk unsolicited email to others; c. send email that hides or obscures the source of the email the end user sends, that contains invalid or forged headers or domain names or deceptive addressing; d. receive responses from bulk unsolicited email where the original was distributed by the end user, even if not via the service;
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Sources: Standard Form of Agreement for Telecommunications Services, Standard Form of Agreement for Cable, Adsl, Vdsl2 and FTTP Customers