Electronic Messaging Standards Sample Clauses

Electronic Messaging Standards. 1. Electronic messaging shall not be enabled for inmates unless expressly agreed to in writing by the County. 2. Tablets and BCDs shall allow the following types of electronic messaging: a. Inbound and outbound email-like service called Edovo Mail; b. Inbound and outbound text message-like service called Edovo Messenger. 3. Each type of electronic message shall be configurable to limit the number of allowed characters within the following parameters: a. Each individual Edovo Mail message may contain no more than 2,000 characters; b. Each individual Edovo Messenger message may contain no more than 160 characters in accordance with Cellular Telecommunications Industry Association (“CTIA”) guidelines. Each message greater than 160 characters is broken into an additional message string and deducted against the overall messaging plan purchased. 4. Each individual inbound Edovo Mail message may have up to one supported file attached to it in accordance with the following specifications: a. File size may not exceed seven (7) megabytes for images and seventy five (75) megabytes for video files; b. File type must be a common picture format or common video format (i.e. png, jpg, mp4, vid) 5. Each individual inbound Edovo Messenger message that utilizes Booster Pack may have up to one supported file attached to it. 6. Neither outbound Edovo Mail messages nor outbound Edovo Messenger messages may have files attached to them. 7. The Edovo Mail platform shall allow inmates to draft a message and save the draft for transmission at a later time. The inmate shall not be charged for creating a draft message. 8. If an inmate does not have sufficient funds to process an electronic message transaction, the inmate shall receive a decline message stating there are insufficient funds in the account to process a transaction. 9. Edovo Mail and Edovo Messenger shall allow for monitoring, and reporting in accordance with specifications in Section 2.3.