Electronic link Clause Samples

Electronic link this resource is critical for WCA to gather current (as opposed to stale) data. Real time information is obtained through this read only password protected modem link to the CIS. This information link allows the rapid reference to additional unique pieces of information not contained in the download described above. By gaining access to real time data in this manner, any related County staff time requirement is eliminated. Data that is typically reviewed includes; historical consumption and billing data as well as standard customer information such as; service address, customer name, meter number, billing codes, unit count, meter installation date, sewer surcharge level, etc. Once this customer account information is in hand, WCA begins the task of adapting its proprietary computer software by designing a custom front end unique to Polk. Queries and sort routines that facilitate the identification of unbilled and misbilled service revenue are tailored to Polk account data. These adaptations allow WCA to effectively utilize Utility data in whatever format it may be available. The company’s investment in development costs of over $450,000 has yielded proprietary software that is flexible, adaptable and custom built for studies of this nature for the Water, Wastewater, Stormwater and Solid Waste industries. It operates independently of the CIS, and in no way impacts the integrity of that data. The analysis of account data in this manner, which is unlike other less effective methods utilized by others, provides significant benefit to the County, including at least the following; 1) Quantity of revenue produced 2) Quality of discoveries and corrective action stand the test of time 3) Accuracy of quantifying revenue enhancement 4) WCA is committed to isolate the more difficult account problems (unknown or unlisted taps and connections), rather than merely the obvious WCA analyzes the reliability of the account data as it relates to billing, identifying those key fields that could negatively impact billing if entered incorrectly. Twenty six years of experience has shown many of these criteria to be standard from one County to the next. However, every County has its own unique combination of factors that ultimately determine a customer billing. Therefore, WCA will perform a comprehensive study of the County’s rates, Ordinances, Resolutions, billing policies and operational practices to clearly understand the correct method. Armed with this understanding, WCA will ...