E-Mails. The Bank will not immediately receive e-mail that you send. Therefore, you should not rely on e-mail if you need to communicate to the Bank immediately. For example, if you need to stop payment on a check, to report a lost or stolen card, or to report an unauthorized transaction from one of your accounts, you should contact the Bank immediately by calling the Customer Service(see Section 11.6). The Bank will not take actions based on your e-mail requests until the Bank actually receives your message and has a reasonable opportunity to act. Please see additional information regarding e-mails located in Section 11.1. For your protection, we will not transfer funds between Accounts or perform banking transactions pursuant to e-mail instructions. You may only use Online Banking for these purposes.
Appears in 1 contract
Sources: Online Banking Agreement
E-Mails. The Bank will not immediately receive e-mail that you send. Therefore, you should not rely on e-mail if you need to communicate to the Bank immediately. For example, if you need to stop payment on a check, to report a lost or stolen card, or to report an unauthorized transaction from one of your accounts, you should contact the Bank immediately by calling the Customer Service(see Section 11.6). The Bank will not take actions based on your e-mail requests until the Bank actually receives your message and has a reasonable opportunity to act. Please see additional information regarding e-e- mails located in Section 11.1. For your protection, we will not transfer funds between Accounts or perform banking transactions pursuant to e-mail instructions. You may only use Online Banking for these purposes.
Appears in 1 contract
Sources: Online Banking Agreement