Downtime Events. Downtime is defined as any event, within YPS control, which includes the physical facility and direct internet connections of YPS facilities and contracted hosts, which prohibits access for a period of time that is greater than 5 minutes, except as allowed for in Exhibit C, paragraph B. An example of a non-YPS controlled event is a Pacific B▇▇▇ service interruption, which renders the entire internet backbone inoperable, for 3 hours due to a switching station fire.
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Sources: Internet Services Agreement (Local Matters Inc.), Internet Services Agreement (Local Matters Inc.)
Downtime Events. Downtime is defined as any event, within YPS control, which includes the physical facility and direct internet connections of YPS facilities and contracted hosts, which prohibits access for a period of time that is greater than 5 minutes, except as allowed for in Exhibit C, paragraph B. An example of a non-YPS controlled event is a Pacific B▇▇▇▇ service interruption, which renders the entire internet backbone inoperable, for 3 hours due to a switching station fire.
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