Common use of Direct Discussions Clause in Contracts

Direct Discussions. To initiate dispute resolution under this subsection, the complaining party shall first provide notice by submitting a written complaint letter to the representative of the party (as identified in this Agreement) against whom a dispute is lodged, stating therein the nature of the dispute, the requested resolution, and the factual basis supporting the requested resolution. The responsive party shall, within ten (10) business days of receiving the complaint letter, provide a written response, stating its agreement or disagreement with the nature of the dispute and the requested resolution. If the responsive party disagrees with the complaint or the proposed resolution, the written response must provide at least one alternate resolution and the factual basis supporting such resolution(s). Thereafter, the representatives of each party will, for fifteen (15) business days, make a good faith attempt to resolve the dispute through one or more direct discussions. If no mutually acceptable resolution is reached, the lead representatives will prepare a joint statement within 5 business days, which includes a chronology, a synopsis of the discussions that took place and the last stated positions of each party.

Direct Discussions. To initiate dispute resolution under this subsectionSection, the complaining party shall will first provide notice by submitting submit a written complaint letter to the representative of the party (as identified in this Agreement) against whom a dispute is lodged, stating therein the nature of the dispute, the requested resolution, and the factual basis supporting the requested resolution. The responsive responding party shallwill, within ten (10) business working days of receiving the complaint letter, provide a written response, stating its agreement or disagreement with the nature of the dispute and the requested resolution. If the responsive responding party disagrees with the complaint or the proposed resolution, the written response must provide at least one alternate resolution and the factual basis supporting such resolution(s). Thereafter, the lead representatives of each party will, for fifteen (15) business working days, make a good faith attempt to resolve the dispute through one or more direct discussions. If no mutually acceptable resolution is reached, the lead representatives will prepare a joint statement within 5 business days, which includes a chronology, a synopsis of the discussions that which took place and the last stated positions of each party.