Desktop and Server Software Agents Sample Clauses

Desktop and Server Software Agents a. ▇▇▇▇▇▇▇.▇▇▇ shall provide its desktop agent for CBCSS Support offerings (the “Desktop Agent”) rebranded for Comcast. b. Such Desktop Agent shall permit scanning of potential PC issues with little or no end-user involvement. c. The Desktop Agent shall permit access by the CBCSS Customer to ▇▇▇▇▇▇▇.▇▇▇’s CBCSS Support technicians. d. The Desktop Agent shall include proactive and self-help tools as additional value add to CBCSS Customers. e. In addition, in such manner and at such times as the Parties may agree, such Desktop Agent shall enable communication with CBCSS Customers as specified in the VPRD. f. ▇▇▇▇▇▇▇.▇▇▇ shall also provide a software agent for server monitoring and management as specified in the VPRD to those CBCSS Customers who purchase server support subscriptions (the “Server Agent”).