Description Measurement Period Service Level Applicable Services Sample Clauses

Description Measurement Period Service Level Applicable Services. Measures the extent to which ADP delivers Client employee payments and/or Client employee payment instructions (as applicable) in accordance with the agreed-upon schedule during the Measurement Period Monthly 99.5% Payroll Services Calculation: Payment Timeliness = ((A – B)/A) x 100 Where: A = the total number of Client employee payments and/or Client employee payment instructions (as applicable) delivered or made available by ADP to Client, the applicable courier or bank, or other agreed destination during the Measurement Period B = the number of Client employee payments and/or Client employee payment instructions (as applicable) not delivered or made available by ADP to Client, the applicable courier or bank, or other agreed destination, in accordance with the agreed-upon schedule during the Measurement Period Example: Assume 2,000 Client employee payments and/or payment instructions delivered or made available; 10 late payments and/or payment instructions Payment Timeliness = ((2,000 – 10)/2,000) x 100 = 99.5%