Common use of Description Amount Clause in Contracts

Description Amount. ITS Any changes to the monthly collect call threshold; all changes must be approved by County prior to implementation. $350.00 per day from the day the unauthorized change was implemented through the date Contractor discontinues the unapproved fees and/or charges. ITS Instances where Contractor does not follow County’s direction for the configuration of private call numbers on an individual or bulk basis or timely response and reporting to County associated with private number requests. $1,000.00 per occurrence Tablets Any unauthorized applications, website accesses, or related breach of security whereby inmates are able to access unapproved networks, materials and/or content. $1,000 per occurrence Tablets Failure to maintain adequate inmate to Tablet ratio for more than 60 days (2 months) under circumstances within Contractor’s control. $1,000 per month after 60 days and until the adequate ratio is met. All Inmate Communication Services With the exception of applicable taxes and fees required by law and/or regulation, any charges/fees added to the called party’s bill or account or inmate without the express written consent of County. $350.00 per day from the date the additional charges/fees were first added through the date the charges/fees were discontinued. All Inmate Communication Services Unauthorized free calls, video visitation sessions or Tablet transactions completed by Contractor, including allowing access to unauthorized wireless networks. $2.00 per completed, unauthorized free call. All Inmate Communication Services Remote access to the ITS, VVS or Tablet user application not provided at the time of initial implementation. $500.00 per month for each user application not provided by the due date specified. All Inmate Communication Services Revenue share payments, ITS traffic detail reports, billing files, CDRs, VVS detail reports, Tablet transaction reports and/or all other reports not containing the required fields, received by the County after the date specified in Attachment A, Section A (General Conditions). If the revenue share payment is late, reporting is late, and/or reports do not contain all required fields, late charges/interest for all three shall apply. Revenue share payment discrepancies must be resolved by Contractor and to County’s reasonable satisfaction within thirty (30) days of receipt of notification of a discrepancy from the County and/or its Authorized Representative, or such discrepancy is subject to late charges as described and/or termination of this Contract at the sole discretion of the County and/or any legal course of action the County elects to pursue. 5% per month of the revenue share amount due for any revenue payment not received by the due date. $750.00 per month for each report not received by the due date specified or for each report that does not contain all of the fields and information identified in Attachment A, Section A (General Conditions). $100.00 per day for any daily CDR reports not submitted by Contractor or for each day where the CDR report does not contain all of the fields and information identified in Attachment A, Section A (General Conditions). All Inmate Communication Services Any changes to the rates without the express written approval of County. Contractor must issue refunds to all overcharged end-users, to the extent, and after exertion of commercially reasonable due diligence efforts, contact information for such end-user is known to Contractor, or inmates within five (5) business days; a list of the issued credits must be provided to County as documentation. County will not issue a refund of revenue-share or cost recoupment for unapproved rate increases. $2.00 per completed call, video visitation session or Tablet transaction which was rated/charged using the unauthorized rates(s). All Inmate Communication Services Any bill types, transactions, or applications implemented or removed regarding the processing and/or completion of inmate telephone calls without the express written consent of County. $500.00 per day for each day the bill type, transaction, or applications is implemented or removed. All Inmate Communication Services Due to Contractor’s action(s), if any installation, initial or additionally requested inmate communications equipment is not completed within the timeframe allowed in the agreed-upon implementation plan. $500.00 per day for each day after the agreed-upon date until the installation is complete. All Inmate Communication Services Contractor shall be responsible for resolving any reported repairs or replacements within ten (10) days following the date of notification of a service request or inmate communication service failure (“Cure Period”). Should Contractor fail to resolve the reported repair or replacement within the specified Cure Period, Contractor may be liable for liquidated damages. $500.00 for each day after the Cure Period and for each reported repair or replacement that the Contractor fails to resolve, until each reported repair or replacement is resolved by Contractor. All Inmate Communication Services When County suffers one or more lost, unrecoverable or un-useable recording(s). County agrees to notify Contractor of such instances and provide up to seven (7) days per instance for Contractor to produce the call recordings. $1,000.00 per occurrence. All Inmate Communication Services Contractor shall adhere to County’s performance process when upgrading each inmate communications service, software, equipment, or performing any changes to the inmate communications which affect the scope under this Contract. Any deviation from the process may result in liquidated damages incurred by Contractor. $500.00 per occurrence.

Appears in 2 contracts

Sources: Inmate Communication Services Contract, Inmate Communication Services Contract