Definitions for this Section. 1.1. Incident is a credible, validated threat to Subscriber’s security. 1.2. Emergency Change is when a change that must be made to Subscriber’s environment quickly due to an immediate threat to the stability or security of the Subscriber’s environment. Subscriber’s are entitled to two Emergency Changes in any 30 day period. Additional requires may incur additional costs.
Appears in 2 contracts
Sources: End User License Agreement, Master Subscription Agreement