Common use of Declines Clause in Contracts

Declines. If the applicant is not approved you will be prompted to insert the application to be franked with the following information: “NOT APPROVED”, the application reference number, the store of sale number and the date. Advise the customer that we were unable to approve their application at this time and that they will receive a letter from MCCBG within 30 days concerning their application. At this time hand the customer the courtesy card. If the customer asks why they were not approved, your only response is to advise them that they will receive a credit response letter in the mail. This letter is sent by our credit provider, MCCBG. ▪ Referrals: If you receive a CALL REF# response, you will be prompted to insert the application to be franked with the following information: the application reference number, the store of sale number and the date. A call referral is generated due to incomplete information on the applicant. When calling in a referral, please have the applicant nearby as they will be asked to verify their information. ▪ If you are unable to process applications through the Register because of a Gap systems problem, call MCCBG at ▇-▇▇▇-▇▇▇-▇▇▇▇ and have the application processed over the phone. Ensure that the application is filled out completely by the customer and sufficient ID has been verified before calling MCCBG. Applications can only be processed by phone during Register downtime. ▪ Whether approved, declined or referred, under no circumstances is the application ever given back to the customer. Once it has been processed, it becomes the property of MCCBG and must be retained as a legal document. All processed applications must be mailed daily to: EDM International PO Box 981120 El Paso, TX 79998-9912 Applications that have been completed by the customer but not processed will be mailed separately daily to the address printed on the applications.