Common use of Databricks Responsibilities Clause in Contracts

Databricks Responsibilities. Databricks acknowledges and agrees that, as between the parties and except to the extent caused by the action or intentional or negligent inaction of you or your Authorized Users, including without limitation any customizations or configurations of the Platform Services by you or anything specified to be your responsibility above, Databricks is primarily responsible for: (1) the operation (excluding to the extent such operation is directed by the Customer Instructional Input) of the Databricks Cloud Environment (including the user interface of the Platform Services, the Databricks Compute Plane with respect to Serverless Compute, and the portion of the Platform Services within the Databricks Control Plane in which the Customer Instructional Input and Customer Results are held until deleted by you) and, with respect to Platform Services other than Serverless Compute, the Databricks software that operates the computing resources in the Customer Compute Plane; and (2) implementing reasonable technical and organizational measures designed in accordance with ISO/IEC 27001:2013 or equivalent/greater standard to protect the security of the foregoing. Additionally, while it is your responsibility to back up Customer Instructional Input, Databricks will, at your reasonable request, provide commercially reasonable assistance with recovery efforts where reasonably possible.