Common use of Databases IBM will Clause in Contracts

Databases IBM will. Provide database software support as specified herein for Severity 1 and Severity 2 service issues on a 24 x 7 basis. IBM will provide database software support for Severity 3 and Severity 4 service issues during the Service Hours. (b) control and manage database software administration IDs and object owner IDs;

Databases IBM will. Provide database software support as specified herein for Severity 1 and Severity 2 service issues on a 24 x 7 basis. IBM will provide database software support for Severity 3 and Severity 4 service issues during the Service Hours. (b) control and manage database software administration IDs and object owner IDs;.