DAPRESY SERVICE Clause Samples

DAPRESY SERVICE. 7.1. A description of the functionalities of the Service is detailed in the applicable Documentation. As of the Effective Date, the following applies: 7.2. The Service consists of the following: § Administrator UserIDs § Report User IDs § Data points or bulk data § Online / Onsite training § Access to support and maintenance § Client service team will guide initial setup to ensure proper use 7.3. The number and type of User IDs, data points and the systems and the commercial terms of this Agreement shall be set forth in the applicable Sales Order. 7.4. To ensure optimum performance, Administrator Users should have a high-speed Internet connection. 7.5. Hierarchies: A hierarchy is determined by 1:1 relationships between variables in your survey. In Professional edition Client can have individual filters (Region, Product, Demo, etc.) but Client cannot have dynamic filtering based on relationships between variables. In Professional edition, for illustrative purposes, Client can filter by Region, but Client cannot link a Region variable and State variable to dynamically path the State variable to only show NH, MA, RI, CT, VT, NY, PA (subject to change) as state options when "Northeast" is selected as Region. That functionality requires Enterprise license. With Enterprise license, Client can link report users with correct hierarchal access rights. Additionally, extra functionality is unlocked in the charts and tables to dynamically compare or run analytics on different levels or groupings in the hierarchy that would otherwise not be possible in Profession Edition. 7.6. Initial training and onboarding 7.6.1. Client agrees to the following: 7.6.1.1. Administrator Users will take the online course(s) identified to them by Forsta, and finish this requirement prior to their on-site workshop. Forsta reserves the right to delay the on-site workshop if these courses are not completed. 7.6.1.2. Client agrees to an initial “kick-off” meeting prior to the on-site workshop to review the scope of their needs, understand what is expected from Forsta to ensure success, discuss any specific project requirements (for example, a tracking study) and share with Forsta actual files that can be used in the workshop. 7.6.1.3. Client agrees it is their responsibility to ensure that the Administrator Users take the workshop experience seriously to ensure their learning the Dapresy Software. 7.6.2. Client will provide a conference room (or equivalent) space to accommodate the number of ...