CUSTOMIZED DEVELOPMENT Sample Clauses

CUSTOMIZED DEVELOPMENT. $150 PER HOUR The above referenced fees do not include fees associated with third party software products which may be required to utilize future releases of IMPRESSNet(TM) .
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CUSTOMIZED DEVELOPMENT. 1. Develop the customized functions demanded by Party A;
CUSTOMIZED DEVELOPMENT. Customer may require customized programming to accommodate Customer’s billing requirements. Customer shall bear the full cost of such customized programming. [insert company name] understands and agrees that any software developed at Customer’s request and expense during the term of the working relationship shall be the sole property of Customer (including any trade secrets, copyrights, or other intellectual property rights herein and any documentation associated herewith). [insert company name] shall not sell, license, or otherwise make available to any other party such Customer developed software or any product or service utilizing such Customer developed software without prior written consent of Customer. Such Customer developed software shall also be protected by [insert company name] in accordance with confidentiality provisions under Section 16 of this Agreement.
CUSTOMIZED DEVELOPMENT. $150 PER HOUR The above referenced fees do not include fees associated with third party software products which may be required to utilize future releases of IMPRESSNet(TM) . EXHIBIT 1 OF SCHEDULE A IMPRESSNET HELP DESK AND ESCALATION PROCEDURES This is directed to the IMPRESSNet staff as well as the customer base to ensure a common understanding of the expectations surrounding help desk support. It is assumed that each site has a front line of technical support which filters out calls and determines that the issue is IMPRESSNet related and is severe enough to justify immediate attention. It is requested that off-hour calls be reserved for major production or data integrity issues. Once an issue is determined to be IMPRESSNet related, the client representative (either the user or a point of contact) should call the First Data Help Desk at (508) 871-8550. The Help Desk has a list of primary and secondxxx xxxxxxxxxx on call by product. It is advantageous to provide a clear and concise problem statement to the Help Desk personnel along with a telephone number and point of contact. The caller should be sure to obtain a ticket number to facilitate progress tracking if necessary. o The Help Desk will call and/or page the primary on-call developer and allow 15 minutes for a return call. o If no response is received, the Help Desk will call and/or page the secondary on call and wait 10 minutes for a return call. o If no response is received, the manager on call will be called and/or paged. o If no response is received, the Help Desk personnel will contact the Vice President of Corporate Systems and then the Manager of the Environmental Support Group. o Finally, if no response is received the Help Desk personnel has access to SCONCALL (special procedures utilized by help desk personnel) Once the developer or manager is assigned the call, they are responsible for seeing that the issue is satisfactorily addressed. They are not necessarily responsible for physically addressing the issue. The assigned person will contact the designated client personnel to inform them the issue is being addressed and to collect any relevant information. If an issue will take more than an hour to resolve, the assigned person will periodically update the Help Desk with a progress status. Once the issue has been addressed it is the responsibility of the assigned person to notify the Help Desk that the issue can be marked as "resolved". The Help Desk will contact the client to obtain confir...

Related to CUSTOMIZED DEVELOPMENT

  • Design Development An interim step in the design process. Design Development documents consist of plans, elevations, and other drawings and outline specifications. These documents will fix and illustrate the size and character of the entire project in its essentials as to kinds of materials, type of structure, grade elevations, sidewalks, utilities, roads, parking areas, mechanical and electrical systems, and such other work as may be required.

  • Curriculum Development This includes the analysis and coordination of textual materials; constant review of current literature in the field, some of which are selected for the college library collection, the preparation of selective, descriptive materials such as outlines and syllabi; conferring with other faculty and administration on curricular problems; and, the attendance and participation in inter and intra-college conferences and advisory committees.

  • Program Development NWESD agrees that priority in the development of new applications services by XXXXX shall be in accordance with the expressed direction of the XXXXX Board of Directors operating under their bylaws.

  • Research and Development (i) Advice and assistance in relation to research and development of Party B;

  • Project Development a. Collaborate with COUNTY and project clients to identify requirements and develop a project Scope Statement.

  • Software Development Software designs, prototypes, and all documentation for the final designs developed under this agreement must be made fully transferable upon direction of NSF. NSF may make the software design, prototype, and documentation for the final design available to competitors for review during any anticipated re-competition of the project.

  • Design Development Phase INDICATE IN STATEMENT OF WORK “NOT APPLICABLE” IF SECTION IS NOT APPLICABLE

  • Staff Development ‌ The County and the Association agree that the County retains full authority to determine training needs, resources that can be made available, and the method of payment for training authorized by the County. Nothing in this subsection shall preclude the right of an employee to request specific training.

  • Product Development Attach all requested documentation and attach additional pages as necessary. For all requirements include efforts of all Sublicensees. If not applicable, please so indicate by N/A.

  • Career Development The City and the Union agree that employee career growth can be beneficial to both the City and the affected employee. As such, consistent with training needs identified by the City and the financial resources appropriated therefore by the City, the City shall provide educational and training opportunities for employee career growth. Each employee shall be responsible for utilizing those training and educational opportunities made available by the City or other institutions for the self- development effort needed to achieve personal career goals.

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