Customer's Obligation to Cooperate/Remote access Clause Samples

Customer's Obligation to Cooperate/Remote access. 6.1 The Customer shall support seca with the provision of seca services with appropriately qualified personnel, in particular with regard to compliance with the necessary operational safety regulations at the Customer’s property. 6.2 As far as necessary, the Customer shall provide seca with access to the Customer's IT systems and facilities. The Customer shall also ensure that all other cooperation services of the Customer necessary for the provision of the agreed seca services are provided in good time, in full and free of charge for seca. Should the Customer not fulfil these cooperation services, the resulting increases in fees or the postponement of dates shall be at his/her expense. 6.3 The Customer shall undertake to have service releases and updates delivered by seca on his system installed immediately after delivery by competent and product-trained staff in order to create and maintain the latest version of the software. 6.4 The Customer shall be obliged to regularly, but at least daily perform data backups according to specification of the manufacturer of the product, prior to the commencement of work on the Customer's IT systems by seca, the respective software or recognized principles of data processing. The Customer shall also be obliged to ensure state-of-the-art IT security of his/her IT systems. 6.5 The Customer shall appoint a contact person for all matters relating to the seca services under this Software Maintenance Contract. Should the contact person change, the Customer shall immediately inform seca of the name and contact details of the new contact person. 6.6 Should the seca services refer to a specific hardware or software configuration, the Customer shall undertake to inform seca in good time about any changes to the configuration, in order that seca shall be in a position to provide the seca services. 6.7 The Customer shall also provide remote access, which shall allow seca to provide services via Internet access, for example, to check and change settings of the seca software and to carry out further error analysis and elimination measures. Should the Customer not grant seca remote access, this may lead to limitations of the services for which seca cannot be held liable; any additional costs of maintenance due to the lack of remote access shall be borne by the Customer. The configuration shall be carried out in agreement with seca. To ensure data privacy concerns, the parties shall conclude an Data Processing Agreement that shall be...
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Customer's Obligation to Cooperate/Remote access. 6.1 The Customer shall support seca with the provision of seca services with appropriately qualified personnel, in particular with regard to compliance with the necessary operational safety regulations at the Customer’s property. 6.2 Customer shall provide access to IT systems, facilities, and infrastructure needed for seca to perform under this Agreement. Furthermore, Customer shall provide all material reasonably necessary for access. Such material shall include, without limitation, safety gear. All access and material shall be furnished at no cost to seca. Customer shall be responsible for all expenses or delays from a breach of this clause 6.2. 6.3 Customer shall install all service releases and updates to seca software immediately after delivery in order to create and maintain the latest version of seca software. Such installation shall be performed by competent and product-trained staff of Customer. 6.4 The Customer shall be obliged to regularly, but at least daily, perform data backups according to specification of the manufacturer of the product, prior to the commencement of work on the Customer's IT systems by seca, the respective software or recognized principles of data processing. The Customer shall also be obliged to ensure state-of-the-art IT security of his/her IT systems. 6.5 The Customer shall appoint a contact person for all matters relating to the seca services under this Software Maintenance Contract. Should the contact person change, the Customer shall immediately inform seca of the name and contact details of the new contact person. 6.6 Should the seca services refer to a specific hardware or software configuration, the Customer shall inform seca about any changes to the configuration. 6.7 The Customer shall provide remote access, which shall allow seca to provide services via Internet access (for example, to check and change settings of the seca software and to carry out further error analysis and elimination measures). Customer shall be solely responsible for any limitation in the services, or any increase in the cost of services, if remote access is not available to seca. The configuration of the seca software shall be carried out as mutually agreed to by seca and Customer. To ensure data privacy concerns, the parties shall conclude an Order Data Processing Agreement that shall be a prerequisite for remote maintenance. The Customer shall ensure that no files containing personally identifiable or sensitive information are opened for...
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Related to Customer's Obligation to Cooperate/Remote access

  • Obligation to Cooperate Contractor, including any subcontractor, shall cooperate and comply with any Washington state agency investigation regarding any allegation that Contractor, including any subcontractor, has engaged in discrimination prohibited by this Contract pursuant to RCW 49.60.530(3).

  • THE CUSTOMER’S OBLIGATIONS 6.1 If requested by WSS, the Customer shall (within a reasonable time period and in any event no later than seven (7) calendar days in advance of WSS performing the Safety Services) supply all drawings, technical documents, data and specifications necessary to allow WSS to perform the Safety Services ("Documentation"). Following the receipt of such Documentation from the Customer, WSS may, in its sole discretion, delay the performance of the Safety Services if the Documentation contains requirements that involve additional preparation time (including, by way of an example only, a requirement for additional parts that need to be ordered in advance). 6.2 Subject to Condition 2.3, the Customer shall confirm in writing to WSS the agreed Service Port and agreed date for the Safety Services to be carried out for each relevant ship. 6.3 The Customer shall ensure that the relevant ship is available at the agreed Service Port and agreed date for the Safety Services to be carried out. 6.4 The Customer shall provide any Orders to WSS with at least four (4) calendar days notice in advance of the date on which the Safety Services are required. Without prejudice to the foregoing notice period, WSS may accept Orders from Customers with a shorter notice period but shall be under no obligation to do so. Any Orders are subject to acceptance by WSS and WSS shall have no obligation to fulfil an Order submitted by the Customer unless the Order has already been accepted by WSS. Acceptance of an Order by WSS shall be indicated either in writing by WSS or by commencing the performance of the relevant Safety Services by WSS. 6.5 If an Order is placed by the Customer as an agent for a principal (disclosed or undisclosed) then the Customer shall be jointly and severally liable with such principal for the payments of all amounts (including the Charges) due to WSS in connection with the performance of the Safety Services. 6.6 The Customer shall, at all times, comply with any warnings, instructions or safety rules provided to it by WSS from time to time. 6.7 The Customer shall, at all times, comply with, and apply best industry practice at all times in relation to storage, handling and use of all the Safety Equipment. 6.8 The Customer shall inform WSS and keep WSS informed of any applicable laws and regulations in connection with the performance or receipt of the Safety Services. 6.9 The Customer shall take all necessary steps to ensure that it is safe on board the vessels for WSS to perform the Safety Services.

  • Customer’s Obligations 8.1 The Customer shall: (a) ensure that the terms of the Order and (if submitted by the Customer) the Goods Specification are complete and accurate; (b) co-operate with the Supplier in all matters relating to the Services; (c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer's premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services; (d) provide the Supplier with such information and materials as the Supplier may reasonably require to supply the Services, and ensure that such information is accurate in all material respects; (e) obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start; (f) keep and maintain all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer's premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier's written instructions or authorisation; and 8.2 If the Supplier's performance of any of its obligations in respect of the Services is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default): (a) the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations; (b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations as set out in this clause 8.2; and (c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.

  • HIRER’S OBLIGATIONS 10.1 The Hirer must comply with and shall procure that its officers, agents, employees and Delegates comply with: (a) all applicable laws, statutes and regulations from time to time in force in relation to the hire and use of the Facilities and attendance at the Venue; (b) any health and safety regulations, and security and other reasonable requirements that apply to the Venue and/or the Room and have been communicated to the Hirer; (c) any instructions from any member of wallacespace staff in the event of a fire or other emergency or in respect of any other security or health and safety matters. 10.2 The Hirer shall not hold itself out to be connected to wallacespace, nor, without the prior written consent of wallacespace, use the wallacespace name or logos on any promotional or other materials. 10.3 The Hirer will not affix any poster, notice, placard, sign or other item to any part of the Venue or Room nor erect any display or stand unless wallacespace’s prior written agreement has been obtained. 10.4 The Hirer will be responsible for keeping proper order and for ensuring that all Delegates behave in an appropriate manner. This includes the treatment of wallacespace staff with respect, not causing damage to the Venue or Equipment, not introducing any malicious or technologically harmful material to wallacespace’s tech systems and not using the tech systems for any unlawful purpose. wallacespace reserves the right to exclude any Delegate from the Venue who does not behave in such a manner. 10.5 Externally purchased or produced food and drink may not be brought into the Venue for consumption. In particular, other than that supplied by wallacespace, wines, spirits or other beverages are not permitted to be brought into the Venue for consumption unless prior written consent has been given by wallacespace and wallacespace’s “corkage” charges from time to time shall be added to, and payable with, the Price. 10.6 The Hirer shall indemnify wallacespace from and against all claims, demands, actions, costs, expenses, damages, penalties or proceedings arising out of or connected with any loss or theft of or damage to any property of any person at the Venue, damage to the Venue or Facilities, or any death or injury of any person at the Venue as a result of any act or omission of the Hirer or its officers, employees, agents or Delegates or any other person on the Venue with the actual or implied authority of any of them. 10.7 The Hirer shall maintain in force, with a reputable insurance company, public liability and any other insurance at an amount not less than £2,000,000 to cover the liabilities that may arise under or in connection with the Agreement and shall produce to wallacespace on request both the insurance certificate giving details of cover and the receipt for the current year's premium in respect of each insurance.

  • Servicer’s Obligations The Issuer shall cause the Servicer to comply with Sections 3.10, 3.11, 3.12, 4.10 and Article Eight of the Sale and Servicing Agreement.