Customer Touch Points Sample Clauses
The 'Customer Touch Points' clause defines the specific moments or channels through which a business interacts with its customers during the course of providing goods or services. This can include in-person meetings, phone calls, emails, website interactions, or use of customer service platforms. By clearly outlining these points of contact, the clause ensures both parties understand when and how communication and service delivery will occur, thereby promoting transparency and managing expectations throughout the customer relationship.
Customer Touch Points. A number of options are available that let you communicate with your customers either through rules that trigger an e-mail or via the e-mail tool that enables you to send emails to a group of users or all users keeping them informed of new program features or other marketing information.