Customer Requested Changes Clause Samples
The 'Customer Requested Changes' clause defines the process and conditions under which a customer may request modifications to the scope, specifications, or deliverables of a project or agreement. Typically, this clause outlines how change requests must be submitted, the evaluation process for such requests, and any adjustments to timelines, costs, or responsibilities that may result. By establishing a clear procedure for handling changes, this clause helps manage expectations, prevent disputes, and ensure that both parties agree to any alterations before implementation.
Customer Requested Changes. Customer may request, in writing, that MicroGroup incorporate changes in drawings, designs or specifications (“Engineering Change”), where the products to be manufactured by MicroGroup are to be specifically manufactured for Customer in accordance therewith. Such request will include a description of the proposed Engineering Change sufficient to permit MicroGroup to evaluate its feasibility and cost. MicroGroup shall not be obligated to proceed with the change until the parties have agreed upon the Engineering Change and pricing and upon the implementation costs to be borne by the Customer including, without limitation, Cancellation Charges in accordance with Section 6 for any work in process and raw materials and supplies made excess and obsolete as a result of the Engineering Change.
Customer Requested Changes. Customer may, at Customer’s expense, by written notice to Novati, amend Customer drawings or designs, Production Line details or the Specifications, at any time prior to the manufacture of the affected Products and provided Customer pays to Novati any reasonable non-recurring charges, if any, and/or revised Fees for such Products, as mutually agreed by the parties in writing, Novati shall implement such amendment within a period of time as mutually agreed by the parties upon validation through a Production Release Plan if necessary.
Customer Requested Changes. Upon receipt of any COAF request for changes to the processing or programming requirements set forth in Schedule A, Scope of Services, IPS shall review the request and provide COAF with an estimate of the [***], if applicable, and [***] for making such changes. IPS shall submit estimates for implementing, testing, processing, or programming change requests within [***] business days after receiving COAF’s notice. IPS shall implement requested changes upon [***]. COAF shall conduct performance testing on the programming changes and output tests and shall promptly inform IPS of any discrepancies between the programming and/or the output tests and the specifications provided by COAF. If COAF does not notify IPS of any such discrepancies or a delay in COAF’s evaluation of the test within [***] business days, then COAF shall be deemed to have accepted the programming and output and IPS shall not be liable for [***]. In the event COAF notifies IPS of a delay experienced by COAF in its evaluation of the test, COAF shall have an additional [***] business days to notify IPS of any test discrepancies.
Customer Requested Changes. All requests for change in service are to be submitted to DYONYX via a Service Request (via phone or e-Mail). The Service Desk will open a Service Desk Ticket, obtain an estimate of level of effort and estimated time of completion once the request has been approved by the Customer, and will send the estimates to the Customer for approval. Once the approval has been received from the Customer, the change will be scheduled and the Customer notified of the planned completion date. Lead time for submitting requests vary depending on the magnitude of the change. At a minimum, DYONYX requests five (5) business days advance notification for any change. In the event the change is an emergency, e.g. an event or issue that could cause a disruption in service or disruption of normal daily business operations, the Customer must indicate the emergency nature of the change when requesting the change and DYONYX will treat this request with the utmost urgency and the five (5) day advance notice will not apply.