Customer Reporting Requirements Clause Samples
Customer Reporting Requirements. At the Customer’s written request, Agile shall provide the Customer with a recap of all services provided to the Customer and/or Subscriber on a monthly basis. Specific reporting data requirements will be outlined in the Service Attachment and/or Service Order.
Customer Reporting Requirements. In requesting Maintenance and Support services, Customer will report through ▇▇▇▇▇▇’▇ secure end user website the details of which will be separately provided to Customer through the assigned technical support team. In the case of reporting an Error, Customer will provide ▇▇▇▇▇▇ with as much information and access to systems as reasonably possible to enable ▇▇▇▇▇▇ to investigate and attempt to identify and verify the Error. Customer will work with ▇▇▇▇▇▇ support personnel during the problem isolation process, as reasonably needed. Customer will notify ▇▇▇▇▇▇ of any configuration changes, such as network installation/expansion, Software upgrades, relocations, etc.
Customer Reporting Requirements. In requesting Maintenance and Support services, Customer will report through ▇▇▇▇▇▇’▇ secure end user website (currently ▇▇▇.▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇), except that Customer may call ▇▇▇-▇▇▇-▇▇▇▇ for ▇▇▇▇▇ ▇ ▇▇▇ ▇▇▇▇▇ ▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇. ▇▇ the case of reporting an Error, Customer will provide Hyland with as much information and access to systems as reasonably possible to enable Hyland to investigate and attempt to identify and verify the Error. Customer will work with Hyland support personnel during the problem isolation process, as reasonably needed. Customer will notify Hyland of any configuration changes, such as network installation/expansion, Software upgrades, relocations, etc.