Customer Relationship. 15.1 Each Party shall instruct its staff, contractors, agents, and employees to refrain from any public criticism of the other Party or from criticism of the other Party to a customer in relation to any matter that has arisen as a result of the operation of this Agreement. 15.2 The Parties shall not withhold any payment to the other Party on account of non-payment of debts owed to that Party by its customers. 15.3 The Parties agree to cooperate with each other in order to detect and prevent fraudulent use, theft, or misuse of each other’s services or equipment. If one Party becomes aware of possible fraudulent use, theft, or misuse of the other Party’s services or equipment, it shall promptly inform the other Party.
Appears in 2 contracts
Sources: Access & Interconnection Agreement, Access & Interconnection Agreement