Common use of Customer Relationship Clause in Contracts

Customer Relationship. 5.1 Each Party shall ensure that Short Message Conveyance Service shall not be used to advertise its services to the other Party’s Customers. Additionally, if any of the Parties experience complaints from its Customers regarding the reception of Short Messages having commercial content (for example bulk SMS containing advertising/promotional message sponsored by Third Parties) it shall constitute breach of the Agreement. In the event of the foregoing breach by one Party, the other shall have the right to terminate the Short Message Conveyance Service by providing seven (7) Calendar Days notice to the Party in breach, in which period the other Party shall take necessary steps to correct the situation. In case the correction has not taken place, the other Party shall have the right to immediately terminate the Short Message Conveyance Service provided to the Party in breach, with approval of the Authority. Schedule B3 – Physical Interconnection and Co-Location Services

Customer Relationship. 5.1 Each Party shall ensure that Short Message Conveyance Service shall not be used to advertise its services to the other Party’s Customers. Additionally, if any of the Parties experience complaints from its Customers regarding the reception of Short Messages having commercial content (for example bulk SMS containing advertising/promotional message sponsored by Third Parties) it shall constitute breach of the Agreement. In the event of the foregoing breach by one Party, the other shall have the right to terminate the Short Message Conveyance Service by providing seven (7) Calendar Days notice to the Party in breach, in which period the other Party shall take necessary steps to correct the situation. In case the correction has not taken place, the other Party shall have the right to immediately terminate the Short Message Conveyance Service provided to the Party in breach, with approval of the Authority. PMCL – Reference Interconnect Offer Schedule B3 – Physical Interconnection and Co-Location Services