Customer Recommendations Clause Samples
The Customer Recommendations clause outlines the process by which a customer can provide feedback, suggestions, or proposals for improvements to a product or service. Typically, this clause specifies how recommendations should be submitted, who will review them, and whether the company has any obligation to act on or compensate for such suggestions. Its core function is to establish clear expectations regarding the handling of customer input, ensuring both parties understand the rights and responsibilities related to recommendations and helping to prevent disputes over intellectual property or implementation.
Customer Recommendations. Boeing shall in good faith consider any recommendations of Customer as to any aspect of the Work to be performed hereunder, but, for the avoidance of doubt, Boeing will remain solely responsible for the performance of the Work in accordance with the requirements of this Contract, including the Statement of Work and the System Performance Specification, except where Customer has executed a formal waiver in accordance with Article 7.4 (Waivers and Deviations), which specifies the deviation from the System Performance Specification or other Contract Exhibit and the consequences and/or impact of such deviation, or a Major Change Order or Limited Change Order, as applicable, in accordance with Article 24.1 (Material Changes Requested by Customer) or 24.2 (Limited Changes or Services Requested by Customer).