Customer Environment. Iron Mountain shall bear no liability to Customer and Customer shall indemnify and hold Iron Mountain harmless from and against any third-party claims (including reasonable attorneys' fees) arising out of or in connection with: (a) Customer’s decision not to implement any reasonable change to Customer’s technical environment that supports the Services that may be advised by Iron Mountain in writing; (b) Customer’s combination, operation, or use of the Documentation with any product, data, apparatus, or business method that Iron Mountain or its Suppliers did not provide; (c) Customer’s modification of the Documentation; (d) Customer’s distribution, operation or use of the Documentation for the benefit of a third party; or (e) Customer’s failure to use the Services in accordance with the Documentation. Further, Customer shall inform Iron Mountain of any system change that may reasonably be expected to affect Iron Mountain’s ability to provide the Services.
Appears in 2 contracts
Sources: Framework Agreement for Managed Services, Framework Agreement for Managed Services