CUSTOMER DEPENDENCIES. Customer agrees and undertakes to: (a) do all things necessary to enable ▇▇▇▇ to perform its obligations under this Agreement including performing any works, providing any equipment or connecting any services as reasonably required by ▇▇▇▇ from time to time; (b) provide ▇▇▇▇ and its Personnel with access to the Customer's premises, the Customer Environment, and the Customer's Personnel as and when reasonably requested by ▇▇▇▇; (c) provide ▇▇▇▇ with all information and documentation as reasonably requested by, or as otherwise necessary for ▇▇▇▇; (d) co-operate with ▇▇▇▇'▇ reasonable investigations of outages, security problems and any suspected breach of this Agreement; and (e) implement and incorporate any recommended changes in respect of the Customer Environment which ▇▇▇▇ reasonably requires to ensure the effective and timely provision of the Services.
Appears in 2 contracts
Sources: Master It Services Agreement, It Services Agreement