CRM Solution Clause Samples

CRM Solution. The Connected Retailer Customer Relationship Management Solution provides all the tools necessary to capture customer information, manage it, analyze it, and uses it to increase sales, up sell at POS, identify and market directly to key customers, establish or maintain a loyalty program, etc. Data management, data segmentation tools, promotion management, dynamic analytical reports, and loyalty program management, comprise our comprehensive CRM Solution. i. Customer Information Management ii. Customer Analytics iii. In-Store Extensions I. […***…] Training will be delivered via face to face, hands on training that is an efficient training approach, enabling users to become competent with the core modules defined above in the context of the pre-defined configuration and business process flow. […***…] II. Connected Retailer In-Store Extensions is being implemented on the Store platform. III. Only one database is being implemented. IV. Metropark has no historical data (customers and transactions) to be loaded into the CRM database. V. […***…] NSB Connected Retailer Managed Service Agreement Schedule “F” Page 41 of 49 Metropark USA September 21, 2005