Critical Error Sample Clauses
Critical Error. Any error in the PUBLIC AGENCY’s 9-1-1 GIS database assessed by EGDMS or Data Hub that cause, or have a potential of causing, a critical fault in the routing of a 9-1-1 emergency service request call or text to the correct PSAP; the EGDMS system prevents data with critical errors from being uploaded to the NG9-1-1 system. Examples include (but are not limited to) gaps and overlaps between several of the data layers described above.
Critical Error. Licensee is unable to use the Licensed Product(s) because of suspected or actual Errors in the Licensed Product(s). Artisan Components will respond to Critical Errors by assigning a technician to investigate the Error within eight (8) business hours from the time the Licensee reports the Error. Artisan Components will use commercially reasonable efforts to provide a Workaround or an Update to fix Critical Errors as soon as practical.
Critical Error. “Critical Error” means a Defect that causes the Subscription Service to be unusable.
Critical Error. Licensee is unable to use the Licensed Product(s) because of suspected or actual Errors in the Licensed Product(s). Artisan Components will respond to Critical Errors by assigning a technician to investigate the Error, and contact Licensee within [***] from the time the Licensee reports the Error. Artisan Components will [***] to provide a Workaround or an Update to fix Critical Errors [***]. If a Workaround or Update to fix a Critical Error is not provided within [***] after it is reported, Artisan Components shall [***] the Critical Error [***] its [***], [***], or [***]. If the Workaround or Update is still not provided within an additional [***] after it is reported, Artisan Components shall [***] the Critical Error [***] its [***] or [***]. Artisan Components shall, in any event, provide [***] updates to Licensee on the status of the resolution of a Critical Error. Artisan Components shall conduct an investigation, identify the problem, prepare a fix strategy, make a fix decision and implement a design in order to resolve Critical Errors. Licensee agrees to reasonably cooperate with Artisan Components to facilitate a resolution of Critical Errors. Artisan Components shall either (a) provide a Workaround or Update to fix a Critical Error within [***] after it is reported; or (b) ---------- [***] Confidential treatment requested on behalf of Artisan pursuant to a request for confidential treatment filed with the Securities and Exchange Commission. Omitted portions have been filed separately with the Commission.
Critical Error. Customer is unable to use the Licensed Product(s) because of suspected or actual Errors in the Licensed Product(s). Artisan Components will respond to Critical Errors by assigning a technician to investigate the Error within [***] from the time the Customer reports the Error. Artisan Components will use commercially reasonable efforts to provide a Workaround or an Update to fix Critical Errors as soon as practical. --------------------- [***] THE CONFIDENTIAL PORTION OF THIS AGREEMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURUSANT TO A REQUEST FOR CONFIDENTIALITY. DRAFT DATED JUNE 24, 2002
Critical Error. Any error in the PUBLIC AGENCY’s 9‐1‐1 GIS database update found by the AT&T/Intrado Enterprise Geospatial Database Management (assessed by EGDMS) or GeoComm’s DataHub quality‐control software that cause, or have a potential of causing, a critical fault in the routing of a 9‐1‐1 emergency service request call or text to the correct PSAP; the EGDMS system prevents data with critical errors from being uploaded to the NG9‐1‐1 system. Examples include (but are not limited to) gaps and overlaps between several of the data layers described above.
Critical Error. If an Error causes an Application to be inaccessible or unusable ("Critical Error"), ▇▇▇▇▇▇▇▇▇ shall commence substantive efforts to remedy the Critical Error within fifteen (15) minutes after ▇▇▇▇▇▇▇▇▇'s receipt of notification from the Application Manager by telephone or e-mail (“Notification”), and shall work continuously until a commercially reasonable correction or workaround is implemented. Thereafter, Blackbaud shall work diligently until a permanent remedy for the Critical Error is implemented.