Common use of Credit Schedule Clause in Contracts

Credit Schedule. Issue Type Guarantee Credit Amount Credit Interval Congestion (Resolved by NOC) 100% bandwidth availability 5% per hour 20% per incident 1 hour Congestion (Resolved outside NOC) 100% bandwidth availability 5% per hour after interval 72 hours Service Availability (100% Packet Loss) 100% service availability 5% per hour 1 hour Packet Loss 0.1% loss across Pilot’s network 5% per hour 1 hour Latency 5ms round-trip across Pilot’s network 5% per hour 1 hour Proactive Monitoring Notification within 15 minutes 10% per incident Per incident Technical Support Response Acknowledgement within 15 minutes 10% per incident Per incident Unscheduled Maintenance Minimum notice period of 24 hours 5% per incident Per incident [SIGNATURE PAGE FOLLOWS] The parties have executed this Transport Services & IP Transit Addendum to be effective as of the Effective Date, which is the later date of execution below. PILOT FIBER, INC. By: Name: Title: Authorized Signatory Date: CUSTOMER: By: Name: Title: Date: ADDENDUM C DARK FIBER SERVICES

Credit Schedule. Issue Type Guarantee Credit Amount Credit Interval Congestion (Resolved by NOC) 100% bandwidth availability 5% per hour 20% per incident 1 hour Congestion (Resolved outside NOC) 100% bandwidth availability 5% per hour after interval 72 hours Service Availability (100% Packet Loss) 100% service availability 5% per hour 1 hour Packet Loss 0.1% loss across Pilot’s network 5% per hour 1 hour Latency 5ms round-trip across Pilot’s network 5% per hour 1 hour Proactive Monitoring Notification within 15 minutes 10% per incident Per incident Technical Support Response Acknowledgement within 15 minutes 10% per incident Per incident Unscheduled Maintenance Minimum notice period of 24 hours 5% per incident Per incident [SIGNATURE PAGE FOLLOWS] The parties have executed this Transport Services & IP Transit Addendum to be effective as of the Effective Date, which is the later date of execution below. PILOT FIBER, INC. By: Name: Title: Authorized Signatory Date: CUSTOMER: By: Name: Title: Date: ADDENDUM C DARK FIBER SERVICES

Credit Schedule. Issue Type Guarantee Credit Amount Credit Interval Congestion (Resolved by NOC) 100% bandwidth availability 5% per hour 20% per incident 1 hour Congestion (Resolved outside NOC) 100% bandwidth availability 5% per hour after interval 72 hours Service Availability (100% Packet Loss) 100% service availability 5% per hour 1 hour Packet Loss 0.1% loss across Pilot’s network 5% per hour 1 hour Latency 5ms round-trip across Pilot’s network 5% per hour 1 hour Proactive Monitoring Notification within 15 minutes 10% per incident Per incident Technical Support Response Acknowledgement within 15 minutes 10% per incident Per incident Unscheduled Maintenance Minimum notice period of 24 hours 5% per incident Per incident [SIGNATURE PAGE FOLLOWSSignature Page Follows] The parties have executed this Transport Services & IP Transit Addendum to be effective as of the Effective Date, which is the later date of execution below. PILOT FIBER, INC. By: Name: Title: Authorized Signatory Date: CUSTOMER: By: Name: Title: Date: ADDENDUM C DARK FIBER SERVICES

Credit Schedule. Issue Type Guarantee Credit Amount Credit Interval Congestion (Resolved by NOC) 100% bandwidth availability 5% per hour 20% per incident 1 hour Congestion (Resolved outside NOC) 100% bandwidth availability 5% per hour after interval 72 hours Service Availability (100% Packet Loss) 100% service availability 5% per hour 1 hour Packet Loss 0.1% loss across Pilot’s network 5% per hour 1 hour Latency 5ms round-trip across Pilot’s network 5% per hour 1 hour Proactive Monitoring Notification within 15 minutes 10% per incident Per incident Technical Support Response Acknowledgement within 15 minutes 10% per incident Per incident Unscheduled Maintenance Minimum notice period of 24 hours 5% per incident Per incident [SIGNATURE PAGE FOLLOWSSignature Page Follows] The parties have executed this Transport Services & IP Transit Addendum to be effective as of the Effective Date, which is the later date of execution below. PILOT FIBER, INC. By: Name: Title: Authorized Signatory Date: CUSTOMER: By: Name: Title: Date: ADDENDUM C DARK FIBER SERVICES

Credit Schedule. Issue Type Guarantee Credit Amount Credit Interval Congestion (Resolved by NOC) 100% bandwidth availability 5% per hour 20% per incident 1 hour Congestion (Resolved outside NOC) 100% bandwidth availability 5% per hour after interval 72 hours Service Availability (100% Packet Loss) 100% service availability 5% per hour 1 hour Packet Loss 0.1% loss across Pilot’s network 5% per hour 1 hour Latency 5ms round-trip across Pilot’s network 5% per hour 1 hour Proactive Monitoring Notification within 15 minutes 10% per incident Per incident Technical Support Response Acknowledgement within 15 minutes 10% per incident Per incident Unscheduled Maintenance Minimum notice period of 24 hours 5% per incident Per incident [SIGNATURE PAGE FOLLOWS] The parties have executed this Transport Services & IP Transit Addendum to be effective as of the Effective Date, which is the later date of execution below. PILOT FIBER, INC. By: Name: Title: Authorized Signatory Date: CUSTOMER: By: Name: Title: Date: ADDENDUM C DARK FIBER SERVICESSERVICES‌‌