Corrective Maintenance. Corrective Maintenance as referred to herein shall mean Repair and/or Replacement Services. For the purposes of evaluating whether Corrective Maintenance qualifies as either Minor or Major Corrective Maintenance, the Contractor shall calculate the total cost of the Corrective Maintenance in accordance with the following formulas, and the cost shall be calculated per Repair Item which shall be compared to the Major/Minor Corrective Maintenance Threshold listed in Table 2. Total Cost of Repair Item = (Labor Cost) + (Material Cost) Where: Labor Cost = (H) x [(1 + LMR/100) x (PWR + SB)] H = Number of labor hours needed to complete the Corrective Maintenance LMR = Labor Markup Rate (%) PWR = Prevailing Wage Rate SB = Supplemental Benefits Material Cost = (Cost of Materials) x (1 + MMR/100) Where: MMR = Materials Markup Rate (%) The Contractor’s Monthly Maintenance fee shall include, but is not necessarily limited to, all preventative maintenance service and all corrective maintenance service with a total cost (labor and materials) less than or equal to the thresholds listed in the following table, which shall be referred to as ‘Minor Corrective Maintenance: Table 2: Corrective Maintenance Thresholds Lot(s) Type of Equipment Major/Minor Corrective Maintenance Threshold 1 Gearless Traction Elevators $2500 1 Geared Traction Elevators $2500 2 Hydraulic Elevators $1000 3 Escalators $2500 4 Wheelchair Lifts $500 4 Stage Lifts $500 4 Dumbwaiters $500 Corrective maintenance work that has a Total Cost that exceeds these thresholds shall be considered Major Corrective Maintenance. The Contractor shall justify all costs for Major Corrective Maintenance to the Authorized User’s satisfaction, and for Repair Items that qualify as Major Corrective Maintenance the Contractor shall be compensated for the full cost of the work unless the corrective maintenance is determined to be the result of the Contractor’s negligence, in which case the Contract shall not be additionally compensated. Prior to performing any Major Corrective Maintenance, the Contractor shall submit a Cost Proposal to the Authorized User for approval. The Cost Proposal shall be a maximum, not to exceed price; shall include all labor and material costs associated with the Major Corrective Maintenance and shall be calculated on a per item basis (like items shall not be combined in the calculation). Upon approval, a letter authorizing the work will be issued by the Authorized User and a copy of such letter must ...
Corrective Maintenance. Corrective maintenance shall consist of on-call remedial maintenance including replacement of unserviceable parts. Corrective maintenance shall include the maintenance, repair and upgrade of software and hardware associated with bid items 1 and 6. Corrective maintenance will include parts, labor and travel time.
Corrective Maintenance. Corrective Maintenance shall be provided for the repair of faults that cause the Equipment to malfunction. In response to calls for Corrective Maintenance Company will undertake that:
Corrective Maintenance. Defined as activities associated with root-cause analysis and bug-fix isolation and resolution.
Corrective Maintenance. For the purpose of this Article, the following terms have the following signification:
Corrective Maintenance. Applicant shall correct, repair or replace any part or parts of the constructed Project which the District determines were not constructed in accordance with the approved plans, construction notes and specifications, or which the District determines to be defective or of poor or unworkmanlike quality. In addition, Applicant shall correct any soil subsidence or erosion problem which the District determines occurred in connection with the construction of the Project.
Corrective Maintenance. Upon receipt of notification from the Customer or End User (as applicable) that the Equipment has failed or is malfunctioning (an “Incident”) the Company shall during the SLA period for the item of Equipment (i) rectify a breakdown or failure of any hardware component(s) of the Equipment causing stoppage of its functions and requiring repair to or replacement before the Equipment can resume working; and/or (ii) repair or replace any hardware component(s) of the Equipment not causing stoppage of its functions but which are identified as a result of a diagnostic check as requiring the Equipment be taken out of use for repair or replacement. Such corrective maintenance shall include supply of loan or replacement items of Equipment.
Corrective Maintenance. The corrective maintenance activities will be aimed at avoiding repeat failures. Discussion meetings will be held to review failures which caused major repairs or shutdowns. Each Facility staff will review the conditions preceding the failure and, if possible, determine the exact cause, and make findings available to maintenance and operating personnel.
Corrective Maintenance. Service will be provided by CAMECA whenever the instrument requires repairs of a nature outside of the customer responsibility. On-site service will be provided between the hours of 9 a.m. and 5:00 p.m. local time, Monday through Friday, excluding legal or national holidays. A service visit will continue until all issues (listed in writing at the start of the service visit) have been resolved. The resolution of an issue will be considered in progress when one of the following conditions is met:
Corrective Maintenance. Lucca shall carry out corrective maintenance on the Subscribed Solutions for the term of the Contract and shall correct any repetitive and reproducible defects preventing full execution of the Subscribed Solutions within 48 hours of them being reported in writing by an Administrator. Access to the Subscribed Solutions may occasionally be suspended due to maintenance work required for the proper operation of the Software. In case of interruption to access the Subscribed Solutions during Working Hours for maintenance, Lucca shall inform the Client of this 48 calendar hours in advance so that the latter can take steps to avoid any disruption to its business. Lucca cannot be held liable for any impact of this unavailability on the Client’s business.
