Common use of Coordination, Oversight and Monitoring of Service Providers Clause in Contracts

Coordination, Oversight and Monitoring of Service Providers. The Investment Adviser shall monitor, coordinate and oversee the activities performed by the third parties with which its affiliates contract for the provision of sub-transfer agency services. In doing so the Investment Adviser shall establish procedures to monitor the activities of such third parties. These procedures may, but need not, include monitoring: (i) telephone queue wait times; (ii) telephone abandon rates; (iii) website and voice response unit downtimes; (iv) downtime of the third party’s shareholder account recordkeeping system; (v) the accuracy and timeliness of financial and non-financial transactions; and (vi) compliance with the Series prospectus. EXHIBIT B to the Amended and Restated Administrative Services Agreement Fund Effective Date Termination Date American Funds 2055 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2050 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2045 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2040 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2035 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2030 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2025 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2020 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2015 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2010 Target Date Retirement Fund 1/1/14 12/31/14

Appears in 1 contract

Samples: Shareholder Services Agreement (American Funds Target Date Retirement Series)

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Coordination, Oversight and Monitoring of Service Providers. The Investment Adviser shall monitor, coordinate and oversee the activities performed by the third parties with which its affiliates contract for the provision of sub-transfer agency services. In doing so the Investment Adviser shall establish procedures to monitor the activities of such third parties. These procedures may, but need not, include monitoring: (i) telephone queue wait times; (ii) telephone abandon rates; (iii) website and voice response unit downtimes; (iv) downtime of the third party’s shareholder account recordkeeping system; (v) the accuracy and timeliness of financial and non-financial transactions; and (vi) compliance with the Series prospectus. EXHIBIT B to the Amended and Restated Administrative Services Agreement Fund Effective Date Termination Date American Funds 2060 Target Date Retirement Fund 11/20/15 1/31/16 American Funds 2055 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2050 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2045 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2040 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2035 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2030 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2025 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2020 Target Date Retirement Fund 1/1/14 12/31/14 11/20/15 1/31/16 American Funds 2015 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2010 Target Date Retirement Fund 1/1/14 12/31/1411/20/15 1/31/16

Appears in 1 contract

Samples: Shareholder Services Agreement (American Funds Target Date Retirement Series)

Coordination, Oversight and Monitoring of Service Providers. The Investment Adviser shall monitor, coordinate and oversee the activities performed by the third parties with which its affiliates contract for the provision of sub-transfer agency services. In doing so the Investment Adviser shall establish procedures to monitor the activities of such third parties. These procedures may, but need not, include monitoring: (i) telephone queue wait times; (ii) telephone abandon rates; (iii) website and voice response unit downtimes; (iv) downtime of the third party’s shareholder account recordkeeping system; (v) the accuracy and timeliness of financial and non-financial transactions; and (vi) compliance with the Series prospectus. EXHIBIT B to the Amended and Restated Administrative Services Agreement Fund Effective Date Termination Date American Funds 2055 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2050 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2045 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2040 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2035 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2030 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2025 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2020 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2015 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14 American Funds 2010 Target Date Retirement Fund 1/1/14 8/29/14 12/31/14

Appears in 1 contract

Samples: Shareholder Services Agreement (American Funds Target Date Retirement Series)

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Coordination, Oversight and Monitoring of Service Providers. The Investment Adviser shall monitor, coordinate and oversee the activities performed by the third parties with which its affiliates contract for the provision of sub-transfer agency servicesservices to ensure shareholders receive high-quality service. In doing so the Investment Adviser shall establish procedures to monitor the activities of such third parties. These procedures may, but need not, include monitoring: (i) telephone queue wait times; (ii) telephone abandon rates; (iii) website and voice response unit downtimes; (iv) downtime of the third party’s shareholder account recordkeeping system; (v) the accuracy and timeliness of financial and non-financial transactions; and (vi) to ensure compliance with the Series prospectus. EXHIBIT B to the Amended and Restated Administrative Services Agreement Fund Effective Date Termination Date American Funds 2055 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2050 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2045 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2040 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2035 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2030 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2025 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2020 Target Date Retirement Fund 1/1/14 12/31/14 1/1/12 12/31/12 American Funds 2015 Target Date Retirement Fund 1/1/14 12/31/14 American Funds 2010 Target Date Retirement Fund 1/1/14 12/31/141/1/12 12/31/12

Appears in 1 contract

Samples: Shareholder Services Agreement (American Funds Target Date Retirement Series)

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