Contract Program Manager Clause Samples

Contract Program Manager. Contractor shall provide a contract Program Manager (PM) who shall be responsible for the performance of Contractor Services. The Program Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract and the delivery of Contractor Services. The Government expects the Program Manager to be required in all Call Orders. The Program Manager will be deemed a Key Personnel and shall conform to the Key Personnel provisions, including length of assignment. The Contractor shall ensure the Program Manager:  Will be the primary point of accountability for the Contractor in dealing with Contractor Services delivery under this Agreement, except in cases where the Government agrees that other Contractor Personnel will act as points of contact with Government with respect to specifically identified subject matter or areas,  Will have overall responsibility for managing and coordinating the delivery of the Contractor Services, including for customer satisfaction and Service Level attainment,  Will meet regularly with the designated Government representatives at designated Government facility(ies)  Will have the power and authority to make decisions with respect to actions to be taken by Contractor in the ordinary course of day-to-day performance of the Contractor Services in support of Government’s EITSI program in accordance with this PWS.