Contract Compliance Tracking Sample Clauses

Contract Compliance Tracking. Contract Management System: We utilize a contract management system that tracks the terms and conditions of the Sourcewell agreement. The system flags any discrepancies in pricing, delivery terms, or services that may fall outside the agreed-upon terms. Sourcewell Pricing Documentation: All Sourcewell-specific pricing terms, including volume discounts and special offers, are clearly documented and tracked within the system to ensure that each transaction adheres to the negotiated rates. 3. Customer Feedback and Issue Escalation: Regular Feedback Collection: We engage Sourcewell participating entities through surveys and check-in calls to gather feedback on their purchasing experience. If any discrepancies in pricing or contract terms are identified, they are flagged for immediate review and resolution. Issue Escalation Process: Any reported issues regarding incorrect pricing or non-compliance are escalated within our compliance team, where an immediate review is conducted, and corrective actions are taken.