Contact Technical Experts Sample Clauses
The 'Contact Technical Experts' clause establishes the right or obligation for parties to consult with individuals possessing specialized technical knowledge relevant to the subject matter of the agreement. In practice, this clause may specify when and how parties can seek input from technical experts, such as during the resolution of technical disputes or when interpreting complex technical requirements. Its core function is to ensure that decisions or interpretations involving technical matters are informed by qualified expertise, thereby reducing misunderstandings and facilitating accurate, efficient problem-solving.
Contact Technical Experts. Direct access to EMI Technical Experts is provided on a best effort basis as a means to discuss technical details after a support request has been received and accepted by EMI. Contact should be either by web forms (GGUS or dedicated EMI software defect tracking systems), or by Email.
(a) By Web Forms: once a support request is available in GGUS, the Customer can update it with additional information or questions for the Technical Experts in charge of the issue. The Technical Experts may additionally provide access to the internal software defect tracking systems as necessary. In the latter case, they will provide the required access information.
Contact Technical Experts. Direct access to EMI Technical Experts is provided on a best effort basis as a means to discuss technical details after a support request has been received and accepted by EMI. Contact should be either by web forms (GGUS or dedicated EMI software defect tracking systems), or by Email.
(a) By Email: contact the EMI Technical Experts in charge of the support request with additional information about the issue. Contact can also be initiated by the Technical Experts in case additional information is needed. The additional information is logged to the GGUS application
(b) By Web Forms: once a support request is available in GGUS, the Customer can update it with additional information or questions for the Technical Experts in charge of the issue. The Technical Experts may additionally provide access to the internal software defect tracking systems as necessary. In the latter case, they will provide the required access information.