Common use of Contact Support Clause in Contracts

Contact Support. Customer may report errors or abnormal behavior of the Service (“Incidents”) by contacting Miro through the support ticketing portal at ▇▇▇▇▇://▇▇▇▇.▇▇▇/contact/support/. Miro has no obligation to address Incidents, does not commit to fixed response times and reserves the right to determine the resolution of Incidents (if any) in its sole discretion.

Appears in 1 contract

Sources: Support Policy

Contact Support. Customer may report errors or abnormal behavior of the Service (“Incidents”) by contacting Miro through the support ticketing portal at ▇▇▇▇▇://▇▇▇▇.▇▇▇/contact/support/. Miro has no obligation is committed to address Incidentsensuring that each of our customers receive the necessary Support in the event of an Incident, does but under our standard Enterprise Support Miro is not commit obligated to fixed response times resolve such Incidents and reserves the right to determine the resolution of Incidents (if any) in its sole discretion. The fixed response times listed in the table below apply to enhanced Support offered under Premium Support.

Appears in 1 contract

Sources: Support Policy