Common use of Complaints Policy Clause in Contracts

Complaints Policy. We make every effort to provide you with the highest level of service but understand that isolated instances may arise where we fail to meet your expectations. We commit ourselves to: If you are not satisfied with our response to your complaint you may also refer the complaint in writing to the Office of the Arbiter for Financial Services, First Floor, St. Calcedonius Square, Floriana FRN1530,

Appears in 2 contracts

Sources: Client Terms of Business, Client Terms of Business

Complaints Policy. We make every effort to provide you with the highest level of service but understand that isolated instances may arise where we fail to meet your expectations. We commit ourselves to: If you are not satisfied with our response to your complaint you may also refer the complaint in writing to the Office of the Arbiter for Financial Services, First FloorN/S in Regional Road, St. Calcedonius SquareMsida, Floriana FRN1530,MSD 1920 Freephone –

Appears in 1 contract

Sources: Client Terms of Business