Common use of COMPLAINTS FROM USERS Clause in Contracts

COMPLAINTS FROM USERS. From time to time, it is expected there will be a minimal number of complaints from the public utilizing the Properties relating to the Service Provider's operation. It is the intent of both the State and the Service Provider to resolve each complaint in an expeditious manner so as to preclude a future similar occurrence.

Appears in 2 contracts

Sources: Lease Agreement, Lease Agreement

COMPLAINTS FROM USERS. From time to time, time it is expected that there will be a minimal number of complaints from the public utilizing who utilize the Properties relating to the Service Provider's operationProperties, concerning accommodations, food, service, maintenance and similar matters. It is the intent of both the State Department and the Service Provider to resolve each complaint complaint, if possible, in an expeditious manner so as to preclude a future future, similar occurrenceoccurrence and to maintain a favorable public opinion of the Properties and the Department’s state park facilities.

Appears in 2 contracts

Sources: Contract to Operate Public Service Facilities, Contract to Operate Public Service Facilities