Complaints and Grievance Process Clause Samples

Complaints and Grievance Process. A. All parent or student complaints or grievances related to matters that occurred outside of the scope of the ACCESS Academy Education Program shall be handled by LCPS in accordance with School Board policy. The results of any such complaint or grievance that relates to or impacts ACCESS Academy shall be shared with ACCESS Academy. B. Complaints or grievances related to matters that occurred within the scope of the ACCESS Academy Education Program or which are made by or about ACCESS Academy or ▇▇▇▇▇▇ ▇▇▇▇▇ employees may be handled by ACCESS Academy in accordance with ACCESS Academy or ▇▇▇▇▇▇ ▇▇▇▇▇ policy. To the extent a complaint or grievance related to matters that occurred within the scope of the ACCESS Academy Education Program involves an LCPS student, parent, or employee, ACCESS Academy shall also refer the complaint or grievance to LCPS to determine whether it will also address the complaint or grievance through its policies and processes. Prior to initiating any investigation upon a complaint or grievance, ACCESS Academy will notify the ACCESS Academy LCPS Coordinator for further consultation on the applicable procedure for addressing such complaint or grievance. C. To the extent a complaint or grievance related to matters that occurred within the scope of the ACCESS Academy Education Program involves an NVCC employee, ACCESS Academy shall also refer the complaint or grievance to NVCC to determine whether it will also address the complaint or grievance through its policies and processes. D. Action or inaction by any Party in response to a complaint or grievance shall not prevent another Party from taking action within the scope of its authority in response to the complaint or grievance. To the extent possible, the Parties will cooperate and coordinate in handling complaints and grievances that impact multiple Parties or their employees. E. Complaints regarding protected class discrimination, sexual or gender-based misconduct, disability accommodations, or any other alleged violation of federal or state anti- discrimination or civil rights laws that relate to ACCESS Academy or any ACCESS Academy Student or Instructor, shall be provided to the appropriate office of LCPS and ▇▇▇▇▇▇ ▇▇▇▇▇, and to NVCC to the extent it involves an NVCC employee. The Parties will cooperate and coordinate regarding the handling of such complaints. Nothing in this section prevents any Party from taking any action within the scope of its authority that it believes is nece...