Common use of Competency or Capability Issues Clause in Contracts

Competency or Capability Issues. Where the Purchaser raises (or the Service Provider identifies) a concern about a particular member of the Service Provider’ Staff or their competency level of capability in delivering their part of the Services, the Service Provider shall investigate the concern and satisfy itself that the person continues to meet the Service Provider’s person specification and/or criteria for employment including the provisions related to civilians working in prisons (Schedule B, section 4.5 and Schedule A, clause 7) or whether specific targeted CPD actions are required. The Service Provider shall timeously notify the Purchaser of the outcome of the investigation and any remedial or corrective actions to be taken and the time frame for this. Where a requirement for further development has been identified by the Service Provider, this shall be addressed immediately through the personal development plan and within a defined timescale, e.g. a timescale applicable to the remedial action to be taken.

Competency or Capability Issues. Where the Purchaser raises (or the Service Provider Supplier identifies) a concern about a particular member of the Service ProviderSupplier’ Staff or their competency level of capability in delivering their part of the Services, the Service Provider Supplier shall investigate the concern and satisfy itself that the person continues to meet the Service ProviderSupplier’s person specification and/or criteria for employment including the provisions related to civilians working in prisons Establishments (section 10.5 of this Schedule BB and, section 4.5 and clause 39 of Schedule A, clause 7) or whether specific targeted CPD actions are required. The Service Provider Supplier shall timeously notify the Purchaser of the outcome of the investigation and any remedial or corrective actions to be taken and the time frame timeframe for this. Where a requirement for further development has been identified by the Service ProviderSupplier, this shall be addressed immediately through the personal development plan and within a defined timescale, e.g. a timescale applicable to the remedial action to be taken.