COMMUNICATIONS, USERS ACCESS AND SECURITY Sample Clauses
The "Communications, Users Access and Security" clause defines the rules and responsibilities regarding how parties communicate, how users are granted access to systems or information, and the security measures that must be followed. Typically, this clause outlines the approved channels for official communications, sets requirements for user authentication and authorization, and mandates safeguards such as password policies or data encryption. Its core function is to protect sensitive information, ensure only authorized individuals have access, and provide a clear framework for secure and reliable interactions between parties.
COMMUNICATIONS, USERS ACCESS AND SECURITY. 5.1. Communications:
5.1.1. Other than the formal notices provided for at Clause 23.2, all communications between You (and where the context so permits, Your User) and Us shall be by email or telephone. In addition, You have the option of communicating with Us through the Website via live chat, however no Orders may be placed by You using live chat.
5.1.2. Telephone calls (which for this purpose includes calls on fixed landlines, Skype calls or mobile lines) with You are typically recorded to protect both Your and Our own interests in the event of a dispute, and You consent to such recordings being made. For technical reasons it is not always possible for Us to record all telephone calls. The telephone recordings will, where available, and once a transcript is furnished to You following prior request, be accepted as evidence of the instructions or communications recorded, and may be used as evidence in any dispute, action, proceedings involving the use by You of the Service. The absence of a telephone call recording shall not be deemed as detrimental in any such dispute, and in such circumstances, We are entitled to rely on an undisputed Booking Confirmation (as defined in Clause 7.1).