Communications Protocols. 16.1. We will contact you through your registered email, the Software, or by telephone for any notices, instructions, requests, or other communications. In certain cases, formal written communications will be sent via postal mail to your registered address. You can find all our contact details on our Website. Any communication you send to us will be considered received on the date and time we receive it. It is your responsibility to regularly check and read any communications we send you using any approved method. 16.2. Both before and after the establishment of our business relationship, you agree that English is Eurotrader's official language. Any information, including marketing materials, translations of the Agreement, or other communications provided in languages other than English are for your convenience only. In the event of a dispute, the English version shall prevail. 16.3. You consent that we may provide you with information in a mix of English and your preferred language both before and after the establishment of our business relationship. If you access and use our Website in a language other than English, it signifies your preference for information in that language. 16.4. You acknowledge that information provided through our Website or similar electronic means is not individually addressed to you. However, you expressly consent to receiving information in this format, which is considered a durable medium. You further agree that we use electronic forms (such as the Website, Eurotrader Client portal, trading platforms, and other software) to provide information, as it aligns with the nature of our business. By maintaining or opening an account with us and executing trades, you explicitly consent to us delivering information to you in this electronic format. 16.5. Any communication sent by Eurotrader is meant for your receipt only. You bear the responsibility of maintaining the privacy and confidentiality of the information we transmit to you. 16.6. Periodically, we may reach out to you for business, marketing, and promotional purposes, in full compliance with the relevant rules governing client communications. 16.7. Orders or instructions sent to us via email or electronic means serve as evidence of the orders or instructions given. 16.8. You are responsible for ensuring timely communication with us on any matter. We cannot be held liable for losses resulting from delayed or undelivered communications sent to you by us.
Appears in 3 contracts
Sources: Client Agreement, Client Agreement, Client Agreement