Common use of Communication and Secure Messaging Service Clause in Contracts

Communication and Secure Messaging Service. The Bank shall communicate with the Customer in relation to the Services on a durable medium (i.e. on paper or in electronic format) and on the Bank's website (xxx.xxxxxxx.xx). When making use of the Services the Customer shall be irrefutably deemed to have regular Internet access. If technically possible the Customer may subscribe to the Messaging Service. The Messaging Service allows the Customer to communicate with the Bank through a personal area on the Bank's website. The Bank can use it in order to provide information, for advertising purposes and (within the limits of its privacy policy) for commercial prospection. Once the Customer is registered for the Messaging Service, he needs to go to Beobank Online in order to obtain access to his personal messaging center. The Customer may request to receive a reminder e-mail when receiving a message in his messaging center. The Bank shall send this notification to the e-mail address provided by the Customer to this effect. The Customer can archive the messages in his messaging center on the Bank's server. Messages older than 5 years (and their attachments) are automatically deleted from the messaging center. However, they will still be available for 2 months in the Customer’s deleted items (this applies to all folders of the messaging service: Inbox, Sent items, Archives and Deleted Items). As it is a closed messaging center, and for reasons of confidentiality, the Customer cannot transfer his messages to an external mailbox. The Bank therefore recommends the Customer, if necessary, to save attachments and important messages. The Bank reserves the right to retain all messages for a reasonable period of time, for archiving or evidentiary purposes, even if they were deleted by the Customer. As the Messaging Service is only a means of communication, the Bank is not obliged to take into account any requests made by the Customer through this channel, and if the Bank decides to take such requests into account, it shall not be subject to any execution period. The Secure Messaging Service cannot be used for: - national or international transfer orders; - requests for adding, modifying or deleting any beneficiaries of transfers; - (requests for) transactions in financial instruments. For all these transactions the Customer is to contact his agency or use the Beobank Online functions. Customers who have access to Beobank Online for professional purposes through the "Management of Representatives" function, may grant access to the Messaging Service to one or more of their registered representatives. Hence, the representative will be able to communicate with the Bank via his own messaging center, taking into account the limits linked to his user name and other security features. Customers having access to the Messaging Service have access to the messages exchanged between their representative(s) and the Bank. The representative as such only has access to his own messages.

Communication and Secure Messaging Service. The Bank shall communicate with realize the communications to the Customer in relation to the Services on a durable medium sustainable carrier (i.e. on paper or in electronic format) and on the Bank's ’s website (xxx.xxxxxxx.xx). When making use of the Services the Customer shall be irrefutably deemed to have regular Internet access. If technically possible the Customer may also subscribe to the Secure Messaging Service. The Secure Messaging Service allows the Customer to communicate with the Bank through a personal area on the Bank's ’s website. The Bank can use it in order to provide information, for advertising purposes and or (within the limits of its privacy policy) for commercial prospectioncanvassing. Once the Customer is registered for the Secure Messaging Service, Service he needs is to go to Beobank Online in order to obtain gain access to his personal secure messaging centercentre. The Customer may request to receive a reminder e-mail when receiving a message in his secure messaging centercentre. The Bank shall send this notification to the e-mail address provided as indicated by the Customer to this effect. The Customer can archive the messages in his secure messaging center centre on the Bank's ’s server. Messages older than 5 years (After a period of 24 months and their attachments) are automatically deleted from anyway upon termination of the messaging center. HoweverSecure Messaging Service, they will still be available for 2 months the messages in the Customersecure messaging centre and the messages that the Customer archived on the Bank’s deleted items (this applies to all folders of the messaging service: Inboxserver, Sent items, Archives and Deleted Items)shall be definitively deleted. As it is a closed messaging center, and for reasons of confidentialityconsequence, the Customer cannot transfer his messages to an external mailbox. The Bank therefore recommends the Customer, if necessary, is to save attachments and important messagesany messages that he wishes to preserve on his own computer system by making a screen print, by copying the content of the message onto a carrier that belongs to him, or by any other method allowing him to save the message. The Bank reserves the right to retain save all messages received or sent by it for a reasonable period of time, for archiving or evidentiary purposestime (eg. as evidence), even if they were deleted by the Customer. As the Secure Messaging Service is only a means of communication, the Bank is not obliged to take into account any requests made by the Customer through this channel, and if the Bank decides to take such requests into account, it shall not be subject to any execution period. The Secure Messaging Service cannot be used for: - national or international transfer orders; - requests for adding, modifying or deleting any beneficiaries of transfers; - (requests for) transactions in financial instruments. For all these transactions the Customer is to contact his agency or use the Beobank Online functions. Customers who have access to Beobank Online for professional purposes through the "“Management of Representatives" ” function, may grant access to the Secure Messaging Service to one or more of their registered representatives. Hence, the representative will be able to communicate with the Bank via in his own secure messaging centercentre, taking into account the limits linked to his user name and other security features. Customers having access to the Secure Messaging Service furthermore have access to the all messages exchanged between their representative(s) and the Bank. The representative as such only has access to his own messages.

Communication and Secure Messaging Service. The Bank shall communicate with realize the communications to the Customer in relation to the Services on a durable medium sustainable carrier (i.e. on paper or in electronic format) and on the Bank's website (xxx.xxxxxxx.xx). When making use of the Services the Customer shall be irrefutably deemed to have regular Internet access. If technically possible the Customer may also subscribe to the Secure Messaging Service. The Secure Messaging Service allows the Customer to communicate with the Bank through a personal area on the Bank's website. The Bank can use it in order to provide information, for advertising purposes and or (within the limits of its privacy policy) for commercial prospectioncanvassing. Once the Customer is registered for the Secure Messaging Service, Service he needs is to go to Beobank Online in order to obtain gain access to his personal secure messaging centercentre. The Customer may request to receive a reminder e-mail when receiving a message in his secure messaging centercentre. The Bank shall send this notification to the e-mail address provided as indicated by the Customer to this effect. The Customer can archive the messages in his secure messaging center centre on the Bank's server. Messages older than 5 years (After a period of 24 months and their attachments) are automatically deleted from anyway upon termination of the messaging center. HoweverSecure Messaging Service, they will still be available for 2 months the messages in the Customer’s deleted items (this applies to all folders of secure messaging centre and the messaging service: Inboxmessages that the Customer archived on the Bank's server, Sent items, Archives and Deleted Items)shall be definitively deleted. As it is a closed messaging center, and for reasons of confidentialityconsequence, the Customer cannot transfer his messages to an external mailbox. The Bank therefore recommends the Customer, if necessary, is to save attachments and important messagesany messages that he wishes to preserve on his own computer system by making a screen print, by copying the content of the message onto a carrier that belongs to him, or by any other method allowing him to save the message. The Bank reserves the right to retain save all messages received or sent by it for a reasonable period of time, for archiving or evidentiary purposestime (eg. as evidence), even if they were deleted by the Customer. As the Secure Messaging Service is only a means of communication, the Bank is not obliged to take into account any requests made by the Customer through this channel, and if the Bank decides to take such requests into account, it shall not be subject to any execution period. The Secure Messaging Service cannot be used for: - national or international transfer orders; - requests for adding, modifying or deleting any beneficiaries of transfers; - (requests for) transactions in financial instruments. For all these transactions the Customer is to contact his agency or use the Beobank Online functions. Customers who have access to Beobank Online for professional purposes through the "Management of Representatives" function, may grant access to the Secure Messaging Service to one or more of their registered representatives. Hence, the representative will be able to communicate with the Bank via in his own secure messaging centercentre, taking into account the limits linked to his user name and other security features. Customers having access to the Secure Messaging Service furthermore have access to the all messages exchanged between their representative(s) and the Bank. The representative as such only has access to his own messages.

Communication and Secure Messaging Service. The Bank shall communicate with realize the communications to the Customer in relation to the Services on a durable medium sustainable carrier (i.e. on paper or in electronic format) and on the Bank's website (xxx.xxxxxxx.xx). When making use of the Services the Customer shall be irrefutably deemed to have regular Internet access. If technically possible the Customer may also subscribe to the Secure Messaging Service. The Secure Messaging Service allows the Customer to communicate with the Bank through a personal area on the Bank's website. The Bank can use it in order to provide information, for advertising purposes and or (within the limits of its privacy policy) for commercial prospectioncanvassing. Once the Customer is registered for the Secure Messaging Service, Service he needs is to go to Beobank Online in order to obtain gain access to his personal secure messaging centercentre. The Customer may request to receive a reminder e-mail when receiving a message in his secure messaging centercentre. The Bank shall send this notification to the e-mail address provided as indicated by the Customer to this effect. The Customer can archive the messages in his secure messaging center centre on the Bank's server. Messages older than 5 years (After a period of 24 months and their attachments) are automatically deleted from anyway upon termination of the messaging center. HoweverSecure Messaging Service, they will still be available for 2 months the messages in the Customer’s deleted items (this applies to all folders of secure messaging centre and the messaging service: Inboxmessages that the Customer archived on the Bank's server, Sent items, Archives and Deleted Items)shall be definitively deleted. As it is a closed messaging center, and for reasons of confidentialityconsequence, the Customer cannot transfer his messages to an external mailbox. The Bank therefore recommends the Customer, if necessary, is to save attachments and important messagesany messages that he wishes to preserve on his own computer system by making a screen print, by copying the content of the message onto a carrier that belongs to him, or by any other method allowing him to save the message. The Bank reserves the right to retain save all messages received or sent by it for a reasonable period of time, for archiving or evidentiary purposestime (eg. as evidence), even if they were deleted by the Customer. As the Secure Messaging Service is only a means of communication, the Bank is not obliged to take into account any requests made by the Customer through this channel, and if the Bank decides to take such requests into account, it shall not be subject to any execution period. The Secure Messaging Service cannot be used forfor : - national or international transfer orders; - requests for adding, modifying or deleting any beneficiaries of transfers; - (requests for) transactions in financial instruments. For all these transactions the Customer is to contact his agency or use the Beobank Online functions. Customers who have access to Beobank Online for professional purposes through the "Management of Representatives" function, may grant access to the Secure Messaging Service to one or more of their registered representatives. Hence, the representative will be able to communicate with the Bank via in his own secure messaging centercentre, taking into account the limits linked to his user name and other security features. Customers having access to the Secure Messaging Service furthermore have access to the all messages exchanged between their representative(s) and the Bank. The representative as such only has access to his own messages.