Common Troubleshooting Tips Sample Clauses

Common Troubleshooting Tips. Blade won’t cut through material If using the original Silhouette, make sure the notch on the blade (the black "fin" on the base of your blade) is turned to the right, facing the blue power light in the 3 o'clock position. When the notch is faced in this direction and locked into place, the blade will be lowered slightly and thus deliver more cutting force. Again, this would be for the original Silhouette only. Regardless of which Silhouette model you have, blade positioning could still be an issue if the blade had been removed recently to change the cap. The blade may not be fully seated in the holder and thus not delivering clean results when cutting. To check this, unlock the blade and while holding the lock lever in place, twist and push the blade down to make sure it is seated all the way down in the holder. You may also check the Silhouette Cut Settings. If you are cutting with a depth that is too shallow or the cap is a thinner cap (blue or yellow), you may need to adjust your cutting settings or blade cap according to the type of paper or media you are trying to cut. Use the Test Cut button to ensure your settings are set up correctly for the media type you are using prior to going through the entire cutting process. If the test cut does not work, you most likely need to re-adjust the settings. If the test cut works, the actual cut job should work. If you find for any reason that there are areas not giving a clean cut, you may also wish to select to use the Double Cut option in the Silhouette Cut Settings to ensure any problem areas are given an extra pass during the cut job. Images are not aligned when cut When cutting regular paper or cardstock that does not have its own adhesive-backing, please ensure you have loaded your paper onto your carrier sheet. This issue may be experienced if you are not using the cutting mat properly or are not using it with materials that would require the use of a carrier sheet. If you are using the carrier sheet, you will want to ensure the mat's liner has been removed to expose the sticky surface so that your material is being held down in place firmly during the cutting process. If the mat has lost its adhesive quality for any reason and is not holding the paper firmly in place, this may cause your paper to drift as it is being cut. If you are using the cutting mat and your paper is being loaded onto the cutting mat correctly and held firmly in place, you may be experiencing this issue if you have loaded your carr...