Common use of Committed Help Service Clause in Contracts

Committed Help Service. GCH is committed to ensuring that the GIN functions as a high quality tool to help [AGENCY] work with the private sector to improve the business- enabling environment. [AGENCY] can email for assistance at any time (email: ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇), and GCH will respond within 1 business day. The Global GIN Service includes: a. Service Quality: GCH will ensure reliable performance of the Global GIN Service using a proven external server. Service levels will be commensurate with the standards of commercial software services, such as those used by governments and private sector companies to ensure the integrity, privacy and security of all GIN content.