Commencing Mediation. The mediation process will be commenced when the CWS Program Contact of one Party outlines an issue in writing to the designated CWS Program Contact of the other and indicates that resolution could not be reached through the meet and confer process. The written communication shall contain a statement describing the issue, a description of the desired solution, a proposed timeline establishing dates and performance indicators that demonstrate resolution is being achieved. Within ten (10) working days of receipt of the communication, the recipient will respond in writing outlining what activity is currently underway to resolve the dispute. If agreement is not reached within twenty (20) working days after the initial response, then the Parties agree to submit the matter expeditiously to mediation.
Appears in 2 contracts
Sources: Title Iv E Intergovernmental Agreement, Title Iv E Intergovernmental Agreement